How will insurance pay off in 2026?

Fraudulent Telegram and WhatsApp groups 
Please beware of fraudulent Telegram and WhatsApp groups impersonating PSG Financial Services, our divisions and our advisers. Be cautious, verify links and contact your adviser or Client Services if you have any queries or concerns.

How will insurance pay off in 2026?

It’s been a remarkable year for insurance. A rise in the frequency and severity of extreme weather events, combined with crumbling infrastructure, has unleashed a rising tide of risk. 2025 also brought a shift in the kinds of questions clients asked, from everyday cover to complex, emerging risks.

Concerns are evolving faster than we’d like, and making proactive risk management and prevention a priority is now more important than ever. If the protection we rely on doesn’t reflect current risks or encourage risk prevention, it could be problematic and costly.

Here are some of the trends that defined 2025, and what these mean for personal and commercial insurance cover going forward.

The protection gap is bigger than you think
Too many people and small businesses still have gaps in their coverage. One storm, theft or unexpected incident can be devastating and for businesses, a single equipment failure or cyber breach can cause significant downtime and losses. But that means insurers are being challenged to innovate and tailor solutions. While working with a short-term adviser is a prudent move, ensuring you accurately account for the true value of what you need to cover is a large part of getting any claims approved and paid out.

Insurance isn’t just payouts
Just like medical schemes have been doing for years, insurance is moving beyond “we pay if it happens” to a more sustainable “we help you prevent it”. Reward programmes are designed to benefit those who actively manage their risks, not penalise those who don’t. For example, good driving behaviour can earn premium reductions or cash back.

On the commercial side, more businesses are adopting risk management tools and analytics to anticipate potential disruptions before they happen. Companies are also developing and acquiring more advanced tools to help spot and reduce risks earlier. This ‘prevention over cure’ philosophy will define the industry in 2026, and getting tailored advice will provide an edge.

Personalisation is catching up
Data from connected devices like fitness trackers and vehicle trackers is enabling insurers to tailor cover to your behaviour and activity, whether it’s how you drive, live or run your business. That’s good news for families and businesses alike, as premiums are fairer, and your protection is more precise. This trend is evident in both personal and commercial lines, from vehicle telematics to data-driven business interruption cover. Equally though, failing to consider how data can also work against you if you don’t follow the law, such as the rules of the road, will be just as important to keep in mind.

Climate risks are real and growing
Droughts, floods and wildfires are no longer distant threats. We’ve seen this year how quickly they can hit homes and businesses. It is essential to have the appropriate insurance in place, and working with an adviser can make all the difference – whether it doesn’t rain, or pours. While warmer weather is setting in, there are still intermittent but extreme windy and rainy conditions around the country. Insurance should be seen as an all-weather safety net, provided it is aligned with current risks and maintenance on properties is kept up to date.

Too much choice
Embedded insurance is becoming an integral part of the services we already use, from banking apps to online shopping. For example, short-term cover can be activated directly through digital platforms, where previously, these platforms were mainly used for simple purchases, such as groceries and other essentials. This can be an attractive ‘quick-fix’ option to consider, but working with an adviser can help you sort through the noise surrounding all the products available, securing reasonable rates and helping you spot gaps in coverage. They also manage the claims process for you, which can make running a business easier. Submitting a claim can often be due to a traumatic experience, such as theft or an accident, so the added support of an adviser goes a long way.

Consumers and business owners should keep up to date, review policies and work closely with advisers who truly understand these evolving risks, and are able to guide them in adopting risk mitigation strategies and reward-linked products to head into the new year as prepared as possible.

Recommended news

Card image cap
InsureInShort
The top five insurance myths to leave behind in 2025

Read more
Card image cap
InsureInShort
Shifting crime trends in South Africa – are you prepared for the risks?

Read more
Card image cap
InsureInShort
Tackling the inside job threatening your bottom line: Risk mitigation and the role of fidelity insurance

Read more
PSG Financial Services +27 (21) 918 7800

Stay Informed

Sign up for our newsletters and receive information on finance.

©2026 PSG Financial Services Limited. All rights reserved. Affiliates of PSG Financial Services, a licensed controlling company, are authorised financial services providers.
Message us