Q:Where can I find the mandate for an Investec Corporate Cash Manager account?
A: You can download the mandate by clicking here.
Q: Can I login and view the account myself?
A: No, but you will receive regular statements from Investec. You can request ad hoc statements from firstname.lastname@example.org.
Q: Can I open an Investec Corporate Cash Manager account if I am not a resident of South Africa?
A: No. The product has been created for SA residents only.
Q: Can I trade from my Investec CCM account?
A: No, it is a savings account only.
Q: How can I request a withdrawal from my Investec CCM account?
A: All instructions must be submitted in writing to email@example.com with full banking details.
Q: Can I make third party payments?
A: Yes, you can request payments to third party accounts by emailing firstname.lastname@example.org. Please provide all banking details for the payment.
Q: How long does it take to receive the requested payments?
A: All instructions received before 12pm on working days will be processed on the same day and should reflect in your bank account within 24 hours of being processed.
Q: If I have an existing account with the PSG Wealth trading and investment platform for another product, do I need to provide my FICA documentation again?
A: As long as your FICA is up to date we can process your account without you having to re-submit your FICA documentation. If it is out of date you will need to re-submit your FICA documentation to email@example.com.
Q: Where do I get my account details?
A: Once the mandate and FICA details have been approved you will receive confirmation that your account is open from a cash placement specialist. The processing of account details usually takes 24 hours.